Downloads
Overview
This page contains pdfs of Royal Mail product brochures, rate cards, terms and conditions, and user guides by product.
For a quick overview of what Spring can offer your business on the UK market, have a look at our Destination United Kingdom brochure.
General Terms and Conditions
Royal Mail's General Terms and Conditions apply to the following services:
- Automated Standard Tariff Large Letter
- Big Book
- Cleanmail® (including Cleanmail Plus™ and Cleanmail® Advance)
- mailmedia®
- Mailsort® (including Mailsort® Light)
- Packetpost™, Packetpost™ Returns, Packetsort™, Packetsort™ Plus
- Presstream® (including Presstream® Walksort®)
- Royal Mail Heavyweight™
- Royal Mail Tracked® and Royal Mail Tracked Next Day®
- Standard Tariff Services, i.e.
- First Class Letters, Large Letters and Packet
- Second Class Letters, Large Letters and Packets
- Recorded Signed For - Sustainable® Mail
- Walksort®
Payment Terms
The Payment Terms apply to all the Royal Mail services.
Specific Terms for Bulk Mail Services
The Royal Mail specific terms for Bulk Mail services apply to the following services:
- Automated Standard Tariff Large Letter
- Big Book
- Cleanmail® (including Cleanmail Plus™ and Cleanmail® Advance)
- mailmedia®
- Mailsort® (including Mailsort® Light)
- Presstream® (including Presstream® Walksort®)
- Royal Mail Heavyweight™
- Sustainable® Mail
- Walksort®
- Product brochure
- Rate card
- Online calculator
- How to get it right (technical specifications)
Big Book and Royal Mail Heavyweight™
- Product brochure
- Rate card
- Online caluculator
- Big Book and Royal Mail Heavyweight™ User Guide
- Mailsort® User Guide (WinZip file)
Cleanmail®, Cleanmail Plus™ and Cleanmail® Advance
- Product brochure
- Rate card
- Online calculator
- Cleanmail® and Cleanmail Plus™ - Your user guide
- Cleanmail® Advance User Guide
mailmedia®
- Product brochure
- Online calculator
-
mailmedia® User Guide
-
Mailsort® User Guide (WinZip file)
Mailsort® (including Sustainable® and Advertising Mail)
- Product brochure
- Mailsort® 120 rate card
- Mailsort® 700 rate card
- Mailsort® 1400 rate card
- Online calculator
- Mailsort® User Guide (WinZip file)
- Advertising Mail® User Guide
Packetpost™, Packetsort™ 8 and Packetsort™ Plus
- Packetpost™ product brochure
- Packetsort™ 8 and Packetsort™ Plus product brochure
- Packetpost™ rate card
- Packetsort™ 8 rate card
- Packetsort™ Plus rate card
- Online calculator
- Specific terms for Packet Services
- User Guide for Packetpost™
> Back to top
Packetpost™ Returns
- Rate card
- Specific terms for Packet Services
Pressteam® and Presstream® Walksort®
- Product brochure
- Presstream® rate card
- Presstream® Walksort® rate card
- Online calculator
- Mailsort® User Guide (WinZip file)
Response Services
Royal Mail Tracked® and Royal Mail Tracked Next Day®
- Product brochure
- Online calculator
- User Guide
- Specific terms for Royal Mail Tracked® and Royal Mail Tracked Next Day®
Standard Tariff Letters
- Product brochure
- Rate card
- Online calculator
- User Guide
- Specific terms for Standard Tariff Services
Unaddressed Mail
Walksort®
- Product brochure
- Rate card
- Online caluculator
- Mailsort® User Guide (WinZip file)

